Winning the war for the modern customer

It's not about us, it's all about them - World Retail Congress Dubai 2016

UK airport retailing - self serving?

Chasing down customer obsessed organisations

Department store or dinosaur?

Amazon the poacher is rumoured to be turning gamekeeper.

So special you can only dream about it!

Where's the smart money going?

Curating not choice

Brand or be branded - companies must stand for something

Future of retail - give them a reason or they'll make it themselves

The future of retail is local - words are slippery, people need touch.