Curating not choice

Brand or be branded - companies must stand for something

Future of retail - give them a reason or they'll make it themselves

The future of retail is local - words are slippery, people need touch.

Changing face of retail - US$195k for bottle of wine at airport shop!

'Me-tail'....go ahead, make my day!

Sensory marketing - it makes perfect sense.

M&S isn't concentrating!

Ron Johnson. Too much, too soon.

The war for winning customers

Future of retail - people like to buy from people they like

Seething intolerance of poor service