
The 77Kids example is an outstanding piece of modern retailing - just marvel at the everlasting impact it'll have on those who use it or simply talk about it...envy the brand building this relatively simple piece of technology delivers ...and then ask, why aren't we doing something like this to engage and be chosen by our customers?
It's a simple understanding: emotional precision is the future of retail and it's only achieved through relentless relevance - in short, its about true personalisation and customisation wherever possible. Amazon has become the world's favourite retailer by embracing this simple thought....think about the company's incredible 'pick-up' lockers that are tailored and designed to suit your life, on your terms!
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